“Social media analytics (SMA) refers to the approach of collecting data from social media sites and blogs and evaluating that data to make business decisions. This process goes beyond the usual monitoring or a basic analysis of retweets or ‘likes’ to develop an in-depth idea of the social consumer.”
What do social media analytics tell you?
Social media analytics is all about measurement. Measuring the performance of your social channels, your marketing campaigns, your PR activity. Also, measuring the performance of your competitors and other brands. If you’re going to measure – and you seriously have to – you have to report results.
Is social media analytics useful?
Social analytics helps us simplify data from dozens of networks, millions of people and a variety of activities. Social analytics can give you a far deeper understanding of user behavior and demographic data than Google Analytics ever could. And that is why social media analytics are important.
How do I organize social media analytics?
6 tips for getting better social media results by using data
- Create quick reports in a few clicks.
- Set benchmarks for your performance.
- Measure total engagement.
- Add context to the data you pull.
- Find out your best time to post.
- Reuse your top posts.
Why do I need social media analytics?
Social media analytics can help you understand which of your social media actics and strategies are working, and which aren’t. This allows you to better focus your time, effort, and budget. Analytics also help you create social media performance reports to share with your team, stakeholders, and boss.
What can I use instead of Facebook analytics?
Competitors and Alternatives to Facebook Analytics for Apps
- Adobe Analytics (Mobile App Analytics)
- Amplitude Analytics Platform.
- mParticle Platform.
- Telerik Analytics by Progress (Legacy)
- Apsalar Mobile Marketing Cloud.
What is social media optimization?
Social media optimization (SMO) is the use of social media networks to manage and grow an organization’s message and online presence. As a digital marketing strategy, social media optimization can be used to increase awareness of new products and services, connect with customers, and mitigate potential damaging news.
What are good social media metrics?
The most common and often important metrics to pay attention to are engagement, impressions and reach, share of voice, referrals and conversions and response rate and time. These combined will give you a 360º view of your social media performance.